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Privacy Policy

Effective Date: October 21, 2025

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Castle Pro Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.castleproservices.com (the “Site”).

By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our Site:

a. Personal Information

You may provide personal information, including:

  • Name

  • Email address

  • Phone number

  • Address (if applicable)

  • Any other information you submit through forms or contact requests

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Referring website

This data is collected through cookies, analytics tools, and server logs.

2. How We Use Your Information

We may use your information to:

  • Respond to your inquiries or service requests

  • Provide and improve our services

  • Analyze website usage and performance

  • Send updates, promotions, or marketing materials (with your consent)

  • Ensure security and prevent fraud

3. Sharing of Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate the website (e.g., hosting, email services)

  • Law enforcement or regulatory bodies when required by law

  • Analytics tools like Google Analytics (data is anonymized where possible)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Track how users interact with the Site

  • Provide relevant content and ads (if applicable)

You can manage cookie settings in your browser or device settings.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Opt-out of marketing communications

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the information below.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Castle Pro Services
📧 Email: jaylencastle@castleproservices.com
📞 Phone: 443-484-8774

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